Last updated: 19 July, 2020
1. What do we mean by some of the words used in this Policy?
Content means any information or data that you upload, submit, post, create, transmit, store or display with Publische.
End User means a meeting participant.
Personal Information means information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified or reasonably identifiable individual that may be used for Publische to deliver the service readily identify or contact you, such as: name, address, email address, phone number, chat content, meeting recordings (if you record a meeting), video content of live-streamed meetings (to buffer), and/or images and links that you upload. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.
Processing means using cookies on a computer or using or accessing such information in any way, including, but not limited to, collecting, storing, deleting, using, combining and also means disclosing or releasing information, all of which may take place in Singapore, the United States, European Union or Australia. It also outlines the choices available to you regarding any personal information involving you used or held by us.
Subscriber means the party authorised to subscribe to, or administer an account for, or host a meeting enabled by, a Publische Service.
Our business is distributed globally but headquartered in Australia. If you choose to use the Service from the European Union, United States or other regions of the world with laws governing data collection and use that may differ from Australian law, then please note that your personally identifiable information may be transferred to Australia and be Processed under Australian privacy standards which are among the most stringent in the world. Also, we may transfer your data from Australia to other countries or regions in connection with the Processing of data, fulfilling your requests, and operating the Service. By using our Services and providing information to us, you consent to such transfer to, and Processing in, Australia.
3. Information we collect and receive
Our primary goals in collecting information from you are to provide you with the services made available through the Service, to communicate with you, and to manage your registered Subscriber account, if you have one or to administer End Users. We may also use your information to operate, maintain, and enhance the Service and its features (such as bug fixes, better video quality, or other directly related improvements), and to provide customer support.
4. Information collected upon registration
Unsurprisingly, we collect more information from meeting hosts/Subscribers than we do from meeting participants/ End Users and visitors to our Site. You provide us with information when you register for an account, use the Service, make a purchase on the Site, or send us customer service-related requests. If you seek access to certain restricted sections of our website, such as when you sign up to receive a white paper or further information, or provide your social media info so that you can be identified in a video meeting, you submit certain personally identifiable information to Publische. We might collect things like your IP address, link to your social profile, full user name, password, email address, city, time zone, telephone number, and other information that you decide to provide us with. We may link such information with other information you provide about yourself.
5. Social media
Publische does not engage in data enhancement unless you consent to it. If you choose to connect a Google+, Facebook, LinkedIn, Instagram, YouTube or other social media page or profile to your Publische account, we may access certain information regarding that account. We collect this information so that other End Users can see who you are when you are on a video call or for collaboration purposes. We may store your name and email address as well as the link to the particular social page or profile you connect, but this data will only be used by Publische to provide you with the service you expect and will never be shared with any third party for a different purpose. You can delete it at any time.
6. Use of contact information
In addition, we may use your contact information to market to you. If you decide at any time that you no longer wish to receive such information or communications from us, please un-follow us, or follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at email@example.com. Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period.
7. Log Data
When you visit the Site, our servers automatically record information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements you click on so that, if you are a Subscriber, we can recognise your browser and associate it with your registered account. This is called Log Data and we use it to monitor the use of our Service and improve your user experience. If you are not a Subscriber, we do not associate your IP address with any other personally identifiable information to identify you personally, except where you have voluntarily provided us with your social media profile. If you are not a Subscriber, we may use log data to understand your preferences, and to compile aggregate data that helps us to personalise and improve user experience.
8. Cookies, analytics information and automatically collected information
We may also automatically record certain information including collect analytics information from your device by using various types of technology, including clear gifs or web beacons. This automatically collected information may include your domain name, username (including Personal Information if you have included Personal Information in the username), physical location, IP address or other device address or ID, type of web browser and/or device, the web pages or sites that you visit just before or just after you use the Service (which helps to tell us how you found our website or why you just totally left), the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you. Many browsers include their own management tools for removing these kinds of local storage objects.
For Subscribers, cookies help us to check that it’s you, so that you do not have login manually to each page once you have signed in. Cookies also help us to detect fraud or suspicious activities and help us to keep our Services secure. We never sell cookie and other log file data to third parties.
9. Third party web beacons and third party buttons
10. How we use the data that we collect
Our primary purpose for using your information is to provide you with our agreed services and the Service. In addition, we may share and disclose your information for the following reasons:
To enable and deliver the Service – Publische needs certain information for a user to become a Subscriber and to operate, secure, support and improve the Services we deliver. Some data we use for communications or compliance.
Employers or School Sponsors of Service – If a Subscriber or End User is using our Service in a work capacity, be aware that the systems administrators at Subscriber’s workplace or school could have permissions to see information about meetings you host or participate in. The Subscriber is obliged by our terms of service to advise End Users of contact information for an administrator of the Service at their sponsor organisation, school or workplace upon request.
Hosts and presenters – Publische may collect and share the name, and any contact information including social media details disclosed by a video-conference Service attendee/End User with the host, Subscriber or presenter on their request.
Service Providers – We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, analytics (such as Google Analytics), billing (Xero, Stripe), customer relationship management (Zoho), database storage and management, direct marketing campaigns, and provide interoperative technologies that enable the Services (such as Jitsi and YouTube). We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide our Services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data and to only use it to perform the agreed services.
Compliance with Laws and Law Enforcement – Publische cooperates with government, national security and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of Publische or a third party, to protect Publische against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law. If we detect unlawful activity or creeps that appear to be using the Services for nefarious purposes, we reserve the right to speak up. We do not transfer, store or disclose information to any jurisdiction that may engages in arbitrary punishment or that does not respect rule of law.
Publische will respect and safeguard the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards. Any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data will be made to you via email or conspicuous posting on this website in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
12. Links to other websites
Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorisation or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to read the privacy policies or statements of the other websites you visit.
13. Our policy towards children
The Site is not directed to persons under 13 and our Services are not intended for use by minors (as defined in your relevant jurisdiction). By using our Services, you represent and confirm to us that you are not under the age of 13 and/or not a minor and we will rely on that representation.
14. Accessing your personal information, or requesting a correction
You may access your Personal Information, or seek to have Information corrected if you believe that it is incorrect, at any time.
To request access, or to correct your personal information, please contact the Publische Privacy Officer at firstname.lastname@example.org. The privacy team will then get in contact with you (either by phone or via email) and will work with you to provide you with access to your information or to determine whether it requires correction.
Alternatively, visitors who have chosen to register with the Service (for example, to receive a white paper) may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact the Publische Privacy Officer at email@example.com.
15. International data transfers
Publische may store and process any personal data collects in any common law or European country in which Publische and its service providers maintain facilities.
By registering for and using Publische services, you are accepting to the transfer of data to any common law or European country in which Publische and its service providers maintain facilities, as well as the use and disclosure of your personal data as described in this privacy notice.
Australia – Since Publische is headquartered in Australia, we are governed by Australia’s Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and complies with the APPs as both a data controller and data processor. If Publische transfers or discloses Personal Information of an Australian national with a third party located outside of Australia, Publische will operate in a manner materially consistent with the applicable Australian Privacy Principles and seek to ensure that the third party recipient holds and uses the personal information consistently with the applicable Australian Privacy Principle and other applicable privacy laws.
EU, UK and Swiss-US Privacy Shields – Publische also observes the EU’s general data protection regulation (“GDPR”) (EU Regulation 2016/679) as both a data controller and a data processor. Some information we hold may be stored on servers that may be located outside of the European Economic Area (EEA). With certain service providers, including providers based in the U.S., we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
If you would like to find out more about these safeguards or to submit a request, please contact us by writing to firstname.lastname@example.org
16. Changes to this Policy
17. Questions or complaints
If you have any questions or concerns or complaints regarding your privacy, please contact the Publische Privacy Officer at:
Publische Pty. Ltd.
Level 4, 90 William Street
Melbourne Vic 3000 Australia
We take all privacy communications we receive seriously and will work with you to promptly resolve any major concerns.